Get an Idea of the Benefits of Hiring an MSP
As a small business owner, you’ll oftentimes be pressed to make tough choices which can either help grow your business or be a completely bad move. Nowadays, with a large portion of business being conducted online, most small business owners are faced with the challenge of succeeding online in order to survive on the market. However, not every business owner is knowledgeable and has the means to hire an entire IT team to handle the digital aspects of their business, which is why many turn to outsourcing. Here’s a list of the benefits of outsourcing the IT department.
First and foremost, when outsourcing your IT department, you get all the infrastructure that you usually don’t have an access to. Additionally, you get a team of professionals who are experts in different areas working together for you, whether it’s a remote system administrator, penetration testers or anything in between, allowing them to troubleshoot even the most complex issues that a team of one or two in-house staff wouldn’t be able to tackle.
Next, you get all the support you need for a fixed monthly cost that you agree on with the managed service providers beforehand. There are no unexpected costs, there are no sudden demands for a higher salary that you can’t meet, and you won’t be left stranded in the middle of a crisis. Furthermore, you don’t have to do a thing, and any issues that may arise will be taken care of. The MSP (Managed Service Provider) company will have to deal with everything and every one of their employees.
Moreover, this way you’re creating a long-lasting partnership with the MSP company, whereas an employee will likely jump ship at the first sign of a better opportunity. You’ll get employees assigned to your “account” as your go-to team, who will study your network’s features in detail and provide immediate help when necessary. Additionally, you get to free up more resources on things that matter, so instead of hiring a system administrator that might slack off for the majority of their working day, you get a remote system administrator that will work when necessary, and won’t take up as many resources, allowing them to focus on more important matters.
Lastly, if the MSP deal isn’t working out for you, you can just fire them. Firing an MSP is much easier than firing an employee. We live in 2018, where firing anyone (as lousy of a worker they may be), may expose you to legal consequences, whereas firing an MSP will incentivize them to deliver a better performance, meaning you have the leverage if they want to keep you as a client.
